Technology is consistently contributing to the food’s journey from farm to fork. Food delivery is a crucial phase in this process. The competitiveness of food enterprises is closely linked to their ability to implement new technologies.
Millennials are the priority audience for food delivery services as they spend the highest share of their budgets on prepared food compared to other generations. With fast-paced lives, Generation Y is more apt to eat in quick-service restaurants and order food delivery.In Saudi Arabia, 43% of its millennials prefer ordering food online.
Following the onset of the Covid-19 pandemic ,that has made consumers practice social distancing and go for stay-at-home orders, food delivery business is expected to grow even further.
A KFC restaurant in Shanghai has installed voice-activated robots, that accepts customer orders and completes their order.
Amazon Go introduced the mobile app with the implementation of the new concept of just walk into the restaurant, grab your item, and leave without standing in the queues for payment. The systems in the place record what the customers are taking and the store will charge them from their own personally created Amazon account.
Deliveries through drones can avoid traffic and thus reduce delivery time, saving operational costs for the companies.
As these food apps are now becoming a huge part of our daily lives, they are gaining the loyalty of consumers, here comes the role of a personalised approach. With a personalised plan, the customers can track their food right from the delivery, following the delivery person and even call them through the app. A few types of personalised approach for food delivery app are:
- Push notification
- Personalised message
- Customised interface
Major food delivery companies have also started delivering groceries to withstand competition. People were highly reliant on these grocery shopping delivered using the contact less system at their homes.
Food delivery apps are gaining popularity in Saudi Arabia. As of 2019, food delivery apps are used by over 6 million people across the Kingdom, This expanding user base has directly translated into higher revenue. With an annual market size of USD1.17 billion, Saudi Arabia currently has the largest food delivery market in the MENA region.
The cloud kitchen concept has opened up new horizons for the restaurant industry by offering a plethora of opportunities to restaurateurs while keeping operating costs under control.To tap into this sector Saudi Arabia launched- the region’s first hybrid, delivery-focused, cloud kitchen and premium storefront operator.
Being a Top Custom Software Development Company, Zoondia, understands that in the post-Covid world, changes in consumer lifestyle will mean that, for restaurants, a hybrid infrastructure might be necessary in order to continue operating successfully.
Your business has important IT needs to fill, even if you’re not able to maintain a large in-house IT team. Partnering with Zoondia, can get you the right expert help and provide a cost-effective and efficient solution that promotes your long-term growth in business.
Whatever your business needs, we can provide you a full range of solutions.For questions or more information, please contact:
Priya
Email: priya@zoondia.com
Skype: PRIYA.ZOO
Website: www.zoondia.com
